Privacy Policy
At xocuffs ("we", "our", or "us"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website xocuffs.com, purchase our products, or interact with us online. By using our website or services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect two types of information:
a) Personal Information:
When you make a purchase or interact with us, we may collect the following personal information:
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Name
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Email address
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Shipping address
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Payment information (credit card details, etc.)
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Phone number
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Other information you provide when contacting us or subscribing to our newsletter
b) Non-Personal Information:
We also collect non-personal data automatically when you visit our website, including:
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Browser type and version
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Device type
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Pages viewed on our site
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Referring URLs
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Cookies and other tracking technologies
2. How We Use Your Information
We use your personal and non-personal information for the following purposes:
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Order processing: To process payments, ship your products, and provide customer service.
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Communication: To send order confirmations, shipping updates, and respond to inquiries.
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Advertising and Marketing: To send promotional emails and ads tailored to your interests (with your consent).
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Improvement of Services: To enhance your user experience on our website, troubleshoot issues, and improve product offerings.
3. How We Protect Your Information
We use appropriate security measures to protect your personal data.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and for advertising purposes. You can disable cookies in your browser settings, but this may affect some features of our website.
5. Third-Party Services
We may share your personal data with third-party service providers, such as payment processors, shipping companies, and advertising partners, in order to fulfill your orders or provide services to you.
For advertising, we may share your information with platforms like Facebook and Instagram, and others to deliver personalized ads. These companies have their own privacy policies, and we encourage you to review them.
6. Your Rights
You have the right to:
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Access, update, or delete your personal data.
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Opt-out of marketing communications at any time by clicking the unsubscribe link in our emails.
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Request that we stop processing your data for advertising purposes.
To exercise these rights, please contact us at [email protected].
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via. the contact portion of our website, or at [email protected]
Terms of Service
These Terms of Service ("Terms") govern your access to and use of the services and products provided by xocuffs ("we", "our", or "us"). By using our website xocuffs.com, purchasing products, or interacting with our brand, you agree to these Terms.
1. Acceptance of Terms
By accessing or using our website and services, you agree to comply with and be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, do not use our services.
2. Products and Services
We offer clothing and accessories through our online store. We reserve the right to modify or discontinue any products, services, or features at any time without notice.
3. Orders and Payments
All orders are subject to acceptance and availability. By placing an order, you make an offer to purchase the products, which we may accept or decline at our discretion. Payments are processed via secure third-party payment processors. Prices are listed in CAD and taxes and shipping fees may apply.
4. Shipping and Delivery
We will ship your order to the address you provide during checkout. Shipping costs and estimated delivery times will be provided at checkout. We are not responsible for delays caused by shipping carriers.
5. Returns and Refunds
We cannot currently process returns or refunds, if you have an issue or concern with your order, do not hesitate to get in contact. By purchasing from our website, you agree to the terms of our returns policy.
6. Intellectual Property
All content on our website, including text, images, logos, and designs, are the property of xocuffs and are protected by copyright and trademark laws. You may not use any content without our prior written permission.
7. Advertising and Marketing
We may use your information to send promotional materials, including emails and advertisements. We work with third-party platforms such as Facebook and Instagram for advertising purposes, and may tailor ads based on your browsing behavior.
8. Prohibited Conduct
You agree not to:
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Use our services for illegal purposes.
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Engage in activities that could damage or interfere with the functionality of our website.
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Violate any applicable local, state, or national laws.
9. Limitation of Liability
To the maximum extent permitted by law, xocuffs will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.
10. Governing Law
These Terms will be governed by and construed in accordance with the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario, Canada.
11. Changes to Terms
We reserve the right to update these Terms at any time.
12. Contact Us
If you have any questions regarding these Terms, please contact us via. the contact portion of our website, or at [email protected]